PRIVACY POLICY

1. Introduction

Welcome to Print Studio NZ. We respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or engage with our services, in accordance with the New Zealand Privacy Act 2020.

---

2. Information We Collect

We may collect and process the following types of data:

• Personal Information: Name, email address, phone number, and company details provided when you request a quote or contact us.
• Order & File Data: Artwork files, brand assets, and specifications uploaded for your print or merchandise projects.
• Usage Data: Information about how you use our website, including your IP address, browser type, pages visited, and the time and date of your visit.

---

3. Cookies & Tracking Technologies

Our website uses cookies to distinguish you from other users, providing a better experience and helping us improve our site. You can manage your preferences via the cookie banner at the bottom of your screen.

• Essential Cookies: Required for the operation of our website (e.g., maintaining session data when you browse the product catalogue or build a quote).
• Analytics Cookies (Google Analytics 4): These allow us to recognize and count the number of visitors and see how visitors move around our website. We only deploy these if you click "Accept All".
• Marketing & Advertising Pixels: We may use tracking pixels (such as Meta/Facebook Pixel and Google Ads) to measure the effectiveness of our advertising and deliver relevant campaigns. These are only deployed if you opt-in by clicking "Accept All".

---

4. How We Use Your Information

We use your information to:

• Provide accurate quotes and fulfill your commercial print, signage, or apparel orders.
• Communicate with you regarding your projects, proofs, and delivery.
• Analyze website traffic to improve our user interface and product offerings.
• Deliver targeted marketing (if you have opted into tracking cookies).

---

5. Third-Party Services

We do not sell your personal data. We may share necessary information with trusted third parties solely for business operations:

• Supplier APIs: Our website interacts with third-party supplier databases (e.g., pulling live catalogue and stock data). Your personal contact details are not sent to these APIs.
• Freight Providers: To calculate shipping and deliver your finalized products.
• Analytics Providers: Google Analytics and advertising platforms (Google, Meta), subject to your cookie consent.

---

6. Your Rights

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. You can also clear your browser cookies at any time to reset your tracking preferences on our site.